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| Table of Contents
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Program Questions
General Administration
Fees
Examination
Web Based Delivery
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Program Questions
- 1. Why should my organization choose an online course over a
trained facilitator?
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Online courses offer several advantages. It's easier and less disruptive to
schedule an online course than a facilitated session. Instead of dedicating an
entire day to a classroom session, employees can work on course components
whenever it's convenient.
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Online learning can also eliminate travel costs. It's both expensive and
time-consuming for facilitators and employees to travel to a central location.
All participants need for an online course is internet access and a password.
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Finally, online courses can help companies document due diligence in complying
with regulations. The program automatically records who has taken and completed
each course component and test.
- 2. We've completed the online courses, but we'd like to have a
subject matter expert come in for specialized training or a threat
assessment. Can TAMA provide this service?
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Although we are confident that the components offered here will satisfy the
majority of your needs, we do offer more specialized services. Heather Gray,
President/CEO of TAMA, is an internationally known expert in workplace
violence. She is available for individualized training and threat assessments.
Contact details for TAMA Inc. can be found in the Contact
Us section.
- 3. Is this program going to take my staff a long time to
complete?
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Our employee or front-line program, the Online Workplace Violence and
Harassment Prevention Program takes the average employee approximately 2 hours
to complete. If participants are interrupted or if it's more convenient to
complete the course in smaller segments, they can save their progress at any
time and return to the program later.
- 4. Why should I consider using the TAMA Workplace Violence and
Harassment Prevention program?
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Organizations are better protected from legal liability having adopted and
implemented the TAMA Workplace Violence and Harassment Prevention Program,
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Developed by TAMA a leading authority on workplace violence and harassment
prevention training,
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Violence and Harassment happen on Canadian companies and is increasing.
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People feel more empowered to resolve issues before they get out-of-hand,
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People need to understand their responsibilities in the event of workplace
violence and harassment in the workplace,
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Most jurisdictions have regulations requiring that all employees complete some
form of workplace violence and harassment prevention training,
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The safety and security of employees can be improved when they understanding
what workplace violence and harassment is,
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The TAMA Workplace Violence and Harassment Prevention program leverages
multimedia to bring the concepts alive and ensures the program is more
interesting for learners,
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The TAMA Workplace violence and Harassment Prevention Program provides a
certificate of completion and a high quality wallet card indicating successful
program completion,
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The TAMA Workplace Violence and Harassment Prevention Program uses the latest
in adult education learning theory and practices for on-line learning,
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The TAMA Workplace Violence and Harassment Prevention provides a secure
learning environment with on-going exercises and evaluation throughout the
program and at the end to ensure competence.
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TAMA provides certification of competence
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The TAMA Workplace Violence and Harassment Prevention Program meets or exceeds
all provincial and state legislative requirements,
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The TAMA Workplace Violence and Harassment Prevention Program has been approved
by Alberta, Ontario, etc, as a program that meets or exceeds the legislative
requirements,
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TAMA provides additional consulting services top support the on-line learning
program,
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Organizations can purchases bulk user access for their employees through the
TAMA Activation Ticket system. Discounts apply based on the following schedule.
| 1-100 |
$29.95
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| 101-500 |
$24.95 |
| 501+ |
$19.95 |
*Additional discounts are provided for larger bulk purchases. ·
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Organizations can track learner completions of there employees on the TAMA
Workplace and Harassment Prevention Program website.
General Administration
- 5. Within what timeframe do employees have to complete the
program?
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30 days
- 6. Who should a participant notify regarding a change of
address?
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Participants can make the change online, or email or fax the TAMA office with
their change of address
- 7. Is TAMA provincially-recognized?
Nationally recognized?
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ANSWER REQUIRED
- 8. Does a participant have to renew their status
(e.g. re-write the exam) periodically?
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Participant will have to re-qualify in 5 years to retain their status
Fees
- 9. What form of payments are acceptable?
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Visa, MasterCard, Cheque and Money Order
- 10. Can a
company/participant be invoiced for the program or must payment be made in
advance?
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Payment must be received in advance
- 11. Will NSF charges be
applied?
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Yes; $20.00 for NSF cheques
Examination
- 12. Honour System or does the exam have to be proctored?
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Participants completing the self-directed (manual and video) format must have
the licensee or a delegate present while completing the exam
- 13.
Does the participant receive a passing score or just Pass/Fail?
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Pass/Fail
- 14. After failing the exam, how many times can a
participant re-write the exam before having to pay and start over?
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Twice (3 chances total)
- 15. After failing the exam, is there any
time limitation between re-writes?
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No, but please review the program materials before rewriting.
- 16.
When participants re-write, do they get a different exam?
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Yes
- 17. What information will be conveyed if a participant
challenges their score or requests to know which items they answered
incorrectly?
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Unit numbers/Lessons identified where participant answered referenced items
incorrectly
- 18. How can participants prepare to re-write?
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Review information in the Participant Manual.
- 19. Can someone buy
the exam only and share manuals?
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No. Each time an exam is written, the full participant price must be
paid. The manuals include areas for exercises and notes.
Participants are not permitted to photocopy the exam or manual - 20.
How many items (questions) are on the exam?
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35 items
- 21. What is the passing score?
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Passing score is 80%
Web Based Delivery
- 22. When writing the exam, can a participant review their answers
and make changes to their selections?
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Yes, as long as they haven’t already exited the program
- 23. Can a
participant get a replacement password if previous password was forgotten?
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You may request your password to be sent to your email address
here
- 24. Is there a time limit in which the participant must
complete the whole program before the password expires?
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Yes; 30 days
- 25. Is there a time limit on the exam?
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Yes; 45 minutes
- 26. Is there specific computer software systems
and browser required to run the program on-line?
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- Windows 98 with SP2, 2000, NT, ME, XP Home and XP Pro
- Windows Media Player 9+
- Macromedia Flash Player 7.x - free download available here
- Adobe Acrobat Viewer - free download available
here
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